Responsible gambling

Keeping gambling manageable

Gambling is entertainment involving uncertain outcomes. It cannot resolve money problems or provide a dependable income. Spending beyond your plans, playing for longer than intended or feeling distressed about gambling can signal a need to stop and seek support.

At kingcasinogb.co.uk, questions about this page can be sent to [email protected]. King Casino support handles requests concerning the casino's account controls.

Deposit controls

King Casino offers daily, weekly and monthly deposit limits through account settings. Select Deposit Limits, choose the period and amount, then confirm the setting.

The calculation includes completed deposits and deposits still pending, less withdrawals that have succeeded. Limits operate over rolling periods. If more than one limit applies and they conflict, the lower one takes priority. Reducing a limit normally has immediate effect, while an increase requires a cooling-off interval.

Keeping track of time

Reality Check notifications at King Casino show the duration of a session during play. Their frequency can be adjusted in account settings. These reminders help make time spent gambling visible while a session is underway.

Taking a break

King Casino's time-out option pauses account access for a chosen period between 24 hours and six weeks. It can be arranged in account settings or with support. Confirmation immediately suspends access, and the operator's cooling-off rules extend the restriction across accounts on its network. The chosen break cannot be shortened or removed after activation.

Longer self-exclusion

Self-exclusion at King Casino lasts between six months and five years. It can be requested through support or the account controls. The operator's terms extend exclusion across the Jupiter Gaming Limited network, preventing account use during that period.

An exclusion cannot end early. Once it expires, reopening requires a request to support, a 24-hour cooling-off interval and a second confirmation. The operator may also call before deciding whether to restore access. Routine account closure is different from this gambling restriction.

Exclusion across operators

[GamStop](https://www.gamstop.co.uk/) provides free national self-exclusion in Great Britain. Registration restricts access to gambling apps and websites operated by participating UK-licensed businesses for the chosen period. It covers multiple operators, extending beyond an individual King Casino account. GamStop can be contacted on 0800 138 6518.

Independent support

Support is also available for relatives concerned about another person's gambling. The following organisations offer different routes to assistance.

[GamCare](https://www.gamcare.org.uk/) offers confidential advice, counselling and live chat, with access to the free National Gambling Helpline.
[BeGambleAware](https://www.begambleaware.org/) provides information about gambling harm and routes towards treatment.
[Gambling Therapy](https://www.gamblingtherapy.org/) offers online emotional support, discussion forums and resources for individuals and families.

Self-assessments offered by GamCare and BeGambleAware can help a person reflect on their gambling and identify possible next steps.

Protecting younger people

King Casino restricts gambling to adults aged at least 18 and verifies customer age. Keep login details private, sign out after playing and avoid storing passwords on shared devices. Parental controls can help prevent children accessing gambling content. Children should never have access to a device with an active casino login.