Privacy policy

Privacy enquiries

For privacy questions concerning kingcasinogb.co.uk, email [email protected]. The account-data practices described below concern King Casino and its operator, Jupiter Gaming Limited.

Information and its uses

King Casino may collect a player's name, birth details, gender, contact information, preferences and payment information. Its privacy arrangements cover account administration, service delivery, responding to enquiries, personalisation, research and regulatory duties.

The operator identifies contractual necessity, consent and legitimate interests as grounds for using personal information. Marketing may take place with permission or where legally allowed. Players can adjust marketing preferences within their accounts or unsubscribe from promotional emails. Offers may also concern affiliated brands.

Sharing and storage

Jupiter Gaming Limited may share information within its corporate group and with service providers supporting activities such as payment handling and age checks. It supplies information to Creditsafe and TransUnion for identity, affordability, fraud prevention and money-laundering checks.

Account information may be disclosed to gambling regulators in Jersey and the UK. Legal proceedings, court orders and other legal obligations may also require disclosure.

Some information may be stored or processed beyond the European Economic Area, including in India. The operator undertakes to apply reasonable measures for secure handling of those transfers. King Casino retains personal information for five years following account closure to address outstanding wagers or complaints and meet its regulatory requirements.

Choices and rights

King Casino's privacy arrangements describe rights to obtain personal information, correct incomplete or inaccurate records, request deletion, restrict processing, object to particular uses and obtain a portable copy. They also address automated decisions and profiling.

Consent can be withdrawn, but a deletion request does not override every retention obligation. Legal duties and the handling of legal claims can require records to remain. Data-use complaints may be taken to the Information Commissioner's Office.

Contact about casino records

Requests concerning King Casino records should go through its customer support team and be directed to the data protection officer. Clearly describe the information or privacy matter involved. Cookies and related choices are also addressed in King Casino's privacy arrangements.